Contact
technicalsupport@gulfcoast.edu
850.913.3303
Technology Available to GCSC Students
Student Access to GCSC Technology
The GCSC Library is open for our students. See the following for more information.
Library Technology Resources;
The following locations are available for GCSC students as Open Computer Labs, Zoom, and Bring Your Own Device (BYOD) use. Hours are Monday through Thursday from 8 AM to 6 PM and Friday till 4 PM unless otherwise noted.
- Panama City Campus, Social Sciences Building - SS112
- Panama City Campus, Social Sciences Building - SS113
- Panama City Campus, Student Union West Building – SUW349 Computer Lab
This room is unavailable on Fridays - Panama City Campus, Rosenwald Building – RC111 Computer Lab
- Panama City Campus, Rosenwald Building - RC139
- Panama City Campus, Rosenwald Building – RC140 Computer Lab
- Gulf/Franklin Campus in Port St. Joe, C Building – C101 Computer Lab
Monday through Thursday from 8 AM to 4 PM - North Bay Campus in South Port – Information will be provided at a later date
Important Notes:
- If you need to use a headset while on any of the GCSC campuses, you will need to bring your own.
- If you need a webcam in the open computer labs, you will need to bring your own.
- Please follow CDC and college practices for social distancing and masks.
Internet
- GCSC has created an outdoor Wi-Fi zone in the parking lot behind the Library for students that need access (think drive-up, park, and log-in). Look for the ‘GCSC Student Access’ signs. Select the ‘GCSC-Student’ SSID and enter your student login information to use the secure Wi-Fi access point.
- Reminder that your cell phone may allow a hotspot for an Internet connection to your computer or tablet. Check with your cell phone service provider for more information.
Office 365
The following items are available in the Office 365 Suite that current students have access to at home as well as on a GCSC campus. Instructions for Use
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Microsoft Word is a word processor that enables a user to create documents like letters,
memos, flyers, etc. that can include pictures/graphics or simply using one of the
many built-in templates. Instructions for use.
Microsoft Excel is a spreadsheet with features for calculations, charts, graphs, and
pivot tables; it can easily be organized and sorted (in order numerical, alpha, etc.)
Instructions for use.
PowerPoint is a computer program that allows you to create and show slides to support
a presentation. You can combine text, graphics and multi-media content to create professional
presentations. Instructions for use.
Microsoft Access is a database management program included with Microsoft Office.
Microsoft Access allows the user to setup a database (Table), enter records into the
database, organize the data, store the data, retrieve the data or use the data in
reports or display. Instructions for use.
Microsoft Publisher is a desktop publishing application that emphasizes page layout
and design using built-in templates. Many of the layouts can be embedded into email.
Instructions for use.
Microsoft Outlook is a personal information manager from Microsoft, available as a
part of the Microsoft Office suite. Primarily an email application, it also includes
a calendar, task manager, contact manager, note taking, journal, and web browsing.
Microsoft Stream is a platform to share video of classes, meetings, presentations
and training sessions. Instructions for use.
Microsoft Flow is a tool to use automation for notifications, alerts, data gathering,
and communication. Instructions for use.
OneNote interface is designed to resemble a tabbed ring binder. The user can take
notes and gather materials on pages organized in sections. Notes include text, tables,
pictures, drawings and mathematical notations. OneNote can be synced throughout personal
devices. Instructions for use.
Microsoft Teams is a collaboration tool for desktop, mobile and web that centers around
chat, video, or voice. It allows GCSC employees to hold video meetings with colleagues
and instructors to host video sessions with students. Instructions for use
Other Products
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Canvas support line is available for students and faculty. 24x7x365 available by dialing
850.913.3303 - option 2.
For issues with Respondus Lockdown Browser, students and faculty can call GCSC Technical
Support Desk at 850.913.3303 option 3.
Technical Support
- Fastest means to contact technical support is to have the Freshservice App downloaded to your phone and use to submit tickets for assistance.
- Log into the myGCSC portal and click GCSC Ticketing System.
- Submit a ticket on the college website. Go to the GCSC website - scroll to the bottom of the screen click Information Technology Services - Click Submit a Ticket button.
- Call Technical Support Desk at 850.913.3303.