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Technical Support

Technical Support Self Service

 Technical Support

  • Technical support is available by phone 24 hours a day 7 days per week by calling 850.913.3303.
  • Technicians are available on the Panama City Campus from 7:00 am to 7:00pm Monday through Thursday and 7:00 am to 5:00 pm on Friday.

Self Service

  • Do not submit a ticket for an emergency or a password reset; instead please phone 850.913.3303 or x3303.
  • Tickets must include the following information, or the response will be delayed:
    • your name
    • accurate contact information for you
    • description of the problem (include error messages)
    • location of equipment (campus, building, and room #)
    • identification of equipment (computer/printer/etc. AND service tag or tag #)
  • After you log in, you may find answers in the Knowledgebase article: Gulf Coast State College FAQs (LIGHTHOUSE, CANVAS, STUDENT EMAIL, Paper Cut, WIRELESS)

NOTE: This is for GCSC owned equipment and systems only

To log in and submit a ticket to the GCSC Ticketing System via you myGCSC page, click the link below. Please be sure to use your full Gulf Coast State College user ID and network password. After you are logged in, click the "GCSC Ticketing System" link.

Login to myGCSC

If you are having problems logging on, please verify that you are using your Gulf Coast user ID and network password. If you are still unable to log on, log in directly to FreshService ticketing system utilizing your Gulf Coast user ID and network password.
Gulf Coast State College does not discriminate against any person in its programs, activities, policies or procedures on the basis of race, ethnicity, color, national origin, marital status, religion, age, gender, sex, pregnancy, sexual orientation, gender identity, genetic information, disability, or veteran status. All questions or inquiries regarding compliance with laws relating to non-discrimination and all complaints regarding sexual misconduct or discrimination, may be directed to Lee Wood, Executive Director, Human Resources/Title II/504/Title IX Coordinator and Employment Equity Officer, Gulf Coast State College, 5230 W. US Highway 98, Panama City, FL 32401.